Return & Refund Policy

Last Updated: May 26, 2026

At Boldrenosshop, we want you to be satisfied with your purchase. If you are not completely happy with your tote bag or eligible product, you may request a return under the conditions below.

Return Eligibility

To be eligible for a return:

• The return request must be submitted within 30 days from the date you receive your product.
• The item must be unused, unworn, and in its original condition.
• The item must include any original packaging, tags, or accessories included with the purchase.
• Proof of purchase may be required.
• Eligible returns will be accepted only after approval from our customer support team.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of receiving your order by emailing [email protected].

To help us resolve your request quickly, please include:

• Your order number
• A description of the issue
• Clear photos of the damaged, defective, or incorrect item and its packaging

Once we review your request, we will provide the appropriate resolution, which may include a replacement, refund, or other suitable solution.

Return Process

To request a return:

1. Contact us at [email protected] with your order number and reason for the return.
2. Wait for return approval and instructions from our support team.
3. Send the approved return to:

Boldrenosshop
439 N TRATT ST
Whitewater, WI 53190
United States

Customers are responsible for the cost of return shipping unless the return is due to a damaged, defective, or incorrect item.

Once we receive and inspect the returned item, we will process your refund if the return meets our requirements.

Exchanges

We do not offer direct exchanges. If your return is eligible, you may return the item for a refund and place a new order if you wish to purchase a different item.

Refund Processing

After your returned item has been received and approved, refunds will be processed within 5–10 business days.

• Refunds will be issued to the original payment method used for the purchase.
• Processing times may vary depending on your bank or payment provider.
• Original shipping charges are non-refundable, except when the return is due to our error or because the item arrived damaged, defective, or incorrect.

Non-Returnable Items

Certain items cannot be returned, including:

• Perishables such as food, flowers, or other products that may expire.
• Intimate apparel and personal-use items where returns are not suitable for hygiene reasons.
• Custom or personalized products made specifically for you.

If you are unsure whether your item qualifies for a return, please contact us before sending it back.

Digital Goods

Digital goods are non-refundable once they have been delivered or accessed, unless required by applicable consumer protection laws or if the digital product is defective and cannot be used as described.

If you experience an issue with a digital product, please contact us at [email protected] and we will review your request.

Subscription Cancellation

If you purchase a subscription service:

• You may cancel your subscription at any time by contacting [email protected] or using the cancellation option available through your account (if provided).
• Cancellation requests must be submitted before your next billing date to avoid being charged for the next subscription period.
• After cancellation, you will continue to have access to any subscription benefits already paid for until the end of the current billing period.
• Subscription payments are generally non-refundable after a billing period begins, unless required by law or approved by Boldrenosshop due to an eligible issue.

Contact Us

If you have any questions about returns, refunds, digital goods, or subscriptions, please contact us:

Email: [email protected]

Website: boldrenosshop.com

Business Address:
Boldrenosshop
439 N TRATT ST
Whitewater, WI 53190
United States

We are happy to help and will work to resolve your request as quickly as possible.