This Cancel and Change Order Policy explains how order cancellations and modifications are handled for purchases made on boldrenosshop.com.
Boldrenosshop is operated by BOLD RENOS LLC.
Website: boldrenosshop.com
Business Address: 10720 NW 2 CT MIAMI, FL 33168 US
Customer Support Email: [email protected]
Order Cancellation
Orders may be canceled free of charge within 4 hours of being placed.
To request a cancellation, please contact us as soon as possible at [email protected] and include your order number.
After the 4-hour cancellation window, orders may already be in processing or production and cancellation may no longer be possible.
Cancellation Fees
There are no cancellation fees for approved cancellations requested within the allowed cancellation period.
If an order has already entered processing, production, or fulfillment, cancellation requests may be denied.
Approved refunds for canceled orders will be issued to the original payment method within 2 business days after cancellation approval.
Order Changes
Order changes, including updates to size, color, style, shipping address, or customer information, may be requested within 4 hours of placing the order.
Change requests must be submitted via email to [email protected] and are subject to review and approval.
We will make reasonable efforts to accommodate requested changes before the order enters processing.
Orders in Processing or Production
Once an order has entered processing, production, fulfillment, or shipping preparation, it can no longer be canceled or modified.
This includes, but is not limited to:
- Orders that have been sent to fulfillment partners
- Customized or made-to-order products
- Orders already packed for shipment
- Orders that have already been shipped
Customized or Personalized Products
Customized, personalized, or made-to-order products may begin production shortly after purchase and generally cannot be canceled or modified once production has started.
Important Notes
- Please review your order details carefully before completing your purchase.
- Submitting a cancellation or change request does not guarantee approval.
- Requests are processed in the order they are received.
- Business days exclude weekends and public holidays.
By placing an order on boldrenosshop.com, you acknowledge and agree to this Cancel and Change Order Policy.
Contact Information
If you have any questions regarding order cancellation or changes, please contact us:
Email: [email protected]
Website: boldrenosshop.com
Business Address: 10720 NW 2 CT MIAMI, FL 33168 US
